If for any reason you are not completely satisfied with your LYP purchase, you can send it back for a free exchange or refund.  Items must be returned in their original condition.  

Please follow these steps:

1) Reuse the 100% recycled bag that your item arrived in. It was designed with two adhesive strips to make exchanges simple.

2) Include a copy of the packing slip or confirmation email from your order and note the replacement or refund.  

3) Send to:  

LYP
P.O. Box 7208
Spokane, WA 99207
United States 

4) Once your item is received, we'll process your new order and ship it at no additional charge or a refund will be processed if noted.

 

Order and Purchasing Questions

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